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The mysterious case of a Wingstop mis-delivery.  One might ask, what exactly are you talking about, I will explain, I promise.

August 11, I returned from visiting my parents house, and upon my arrival, I decided to go outside to check my mail, in the process of checking my mail

I noticed a sealed Wingstop bag was sitting on my porch with a 52 ounce bottle of Simply Lemonade.  The bag contained no receipt such as the customer’s

name, who ordered the food, or a phone number, nor did it contain the information of the company who delivered the food.  I checked my Ring camera

to see who made the delivery, but there was no information as to who made the delivery, so I wasn’t about to open the bag to see what was ordered.  I attempted

to call Wingstop to see if there was an order that was made by a customer who might have lived on my street so that I could take the items to them, but Wingstop

customer service told me that I could keep the order, which didn’t sit right with me because I didn’t order it so integrity would be an issue for me, so I decided to

return the Wingstop order with the Simply Lemonade to a Wingstop location that was less than 10 minutes away from where I lived, and they took the bag, and put

the food in the trash.  What can be done to prevent this in the future?  Wingstop could place the customer’s phone number, and address on the bag, and ask the driver to

double-check the address before placing the items on the porch.  Leaving food at the wrong address has the same effect as a package being stolen by a porch pirate, it’s

something that you’re looking forward to, and when you don’t receive what you ordered the customer isn’t happy at all.  What can the driver do to prevent misdelivering

food to a customer’s house?  Pay attention to the street signs, if there isn’t an address on the house, walk out to the curb, and see if the address is painted on the sidewalk, use

your gps, normally it will show you what the house, or location of your destination will look like.  Stay away from playing video games on your phone while delivering food, because

you can easily be distracted, and once you drop off food at the wrong location, a lot of people will receive the blessing instead of notifying the food establishment that they received

food that doesn’t belong to their house.  The most important thing is if you live close to a food establishment is to pick up your own food so that you will not have to worry about

someone else receiving your Wingstop that you ordered for your Super Bowl party.  www.iwantmymail.com  More than just a blog.

Drone delivery, is it safe from porch pirates?  By now there’s no secret that Amazon.com has been testing drone delivery in different parts of the country.

In Texas, the College Station area, is one of the test sites for the drone delivery program.  The service, which could be a game changer in the delivery industry, states

that when you place your order, within one hour of ordering your item, the drone will deliver your package to your home of record, that you previously ordered, your

products from.  This is great, especially if you have ran out of medication, and you don’t have to leave your home to receive your medication.  There are both positives, and

negatives to drone delivery, and we will discuss both topics, as we move forward to attempt to better drone delivery for customers.  We’ll discuss the positives first.

1.  If you don’t have a car, drone delivery can save the customer from having to use the transportation system, and can stay at home, and wait for the package to be delivered.
2.  Being at home can help to prevent porch pirates from stealing your packages.
3.  If you have a window of time when your package is to be delivered chances are you will wait at home instead of leaving.
4. Negatives:  If you enter the wrong address in your account, and you don’t fix the mistake the drone will deliver your item according to the address that you entered.
5.  The drone drops your item in the middle of your yard, and a porch pirate is watching, this makes theft even easier, because the porch pirate doesn’t have to walk up on your porch.
6.   Your house doesn’t have an address on it, so more than likely the drone will drop the package off at what it feels is the closest address to what has been loaded into its memory for delivery.
7. Bad weather, sometimes moisture makes an address unreadable, so what if the drone can no longer read the address?  Does it go back to where it was launched?

Like anything else that is new, there will be situations, and consequences that can, and will affect delivery, the key is to learn from mistakes, and improve the drone

delivery program.  Things that we can do as a customer are, update your Amazon.com account if you move, it doesn’t matter if you move in the same apartment complex, update

your account to prevent delays, and package theft.  Make sure that you have numbers that identify your address where you live.  Is your curb painted with your address, outside

of your house?  This can make a difference between a successful delivery, or a misdelivered package.

Drone delivery, is it safe from porch pirates?  This remains to be seen, but every delivery is different, and I’m almost certain that this will be a hot item for scammers, and

porch pirates.  If a delivery from a drone is made at your house, don’t assume that you can watch your television for 5 minutes before you go outside to pickup your package,

because in less than 30 seconds, your package can be gone.  www.iwantmymail.com  More than just a blog!

Making the extra effort can make the difference in you receiving your package, or your package being stolen.  It might sound crazy, but leaving a package on a porch that is visible has a greater chance of being stolen, than you the homeowner being struck by lightning.  Since the world had to deal with the Coronavirus epidemic in 2020, people have made wearing a mask part of their daily routine, so for a porch pirate to walk up to a porch, to steal a package is hardly questioned if it’s not caught on camera, or the porch pirate is seen running away from a porch to a waiting vehicle with a package in hand.  What can delivery merchants do to ensure that a delivery is safe, and accurate for a customer, who might be waiting on diabetic medication?

1. Check to make sure that you’re at the right house, if there’s no number on the house, walk out to the street, and look at the curb, sometimes the customer will have their address painted on the curb, or sidewalk, when the delivery driver pulls up to the house that is receiving a package delivery.

2, If the driver knocks, or rings your doorbell, don’t ignore the knock, or ring, because your package might require a signature, in order for the carrier to be able to leave the package at your residence.

3. If you don’t have a porch, try to have a barrier that a delivery merchant can hide your package from the street, remember if it can’t be seen then likely it will not be stolen.

4. Use an arrow that points to where you would like for the carrier to leave your package, often if a carrier, or delivery merchant sees an arrow, they will leave the package where the customer requested for the item to be left, if the homeowner isn’t at home during the delivery.

5.  With the recent time change leave your light on at your house for safer deliveries from your delivery merchants, and porch pirates don’t care for lights, they’d rather work in the dark.

Making the extra effort can make the difference in you receiving your package, or your package being stolen.  www.iwantmymail.com  More than just a blog!

Paying attention to your doorbell can save your packages from porch pirates.  In today’s world since the pandemic, more people are being allowed to work from

home versus going into the office for the typical 9a.m.-5p.m., Monday-Friday work week, so while working from home, and taking a break from the job

more people start to browse the internet looking for deals to shop, and buy things for themselves, or their children.  So you place your order, and you select

two day shipping from United Parcel Service, as the delivery merchant to deliver your package that you have ordered from Neiman Marcus, but you receive

an alert that the Postal Service will be delivering your package instead, so you wait patiently for the day to arrive for your delivery, and you begin to track

the delivery location of your package online.  While at work, you decide to take a break, and when you wake up from your sleep, you realize that the package

has already been delivered because you have received an alert on your cellphone, but on your Ring doorbell, you have a sign that says, “please don’t ring doorbell,

I work from home!”  So the letter carrier hides your package, behind your flower pot, and continues on with their day delivering mail, and packages to other

residents in your neighborhood, and a van with tented windows pulls up, and five minutes later, a lady jumps out of the van, runs up to your porch, and steals

your package, it’s obvious, the van has been trailing the letter carrier, and stealing packages, wherever the letter carrier leaves a package, this event happens

everyday, people are taking advantage of the pandemic, and using masks to commit porch piracy, what can be done to stop this?

1. Turn your volume down on your doorbell if you think that it’s too loud, but don’t turn it off, because the minute that you don’t think that someone will not

steal in your neighborhood, you could easily become a victim.

2.  Communicate with your neighbor, if they’re retired, normally if you ask them, they will pick up your package, and hold it for you, while you’re at work, or

if you take a trip out of town.

3.  Place a sign on your porch, where you think that a package would be safe if placed behind a barrier, normally a courteous note will get a delivery

carriers attention.

4, If a delivery is scheduled to be delivered at night, turn on your porch light, because porch pirates normally don’t like lights, they prefer to steal

your packages in the dark.

Hopefully these tips will help you to combat porch piracy at your home, and in your neighborhood.  Paying attention to your doorbell can save your packages

from porch pirates.  www.iwantmymail.com  More than just a blog!

Leaving packages out in the open in a mailroom is a porch pirates dream.  The mailroom is designed to be secure for residents to be able to come to pick up their mail, and packages, there are also indicators to let other couriers know that packages aren’t to be left in the mailroom, but with time being a factor, and not wanting to be late, a courier will leave a package in a

mailroom figuring that the letter carrier will pick up the package to deliver the package to the front door.  That’s not always the case especially if the carrier has attempted to deliver a package  to the front door of a customer, and you need a code to enter the elevator, and you don’t happen to have the new code, and the area is restricted to  residents only, then you will not have access to deliver packages to residents doors.  What should you do as a courier, if the package specifically says to leave the item at the residence, and the office will not accept packages for their residents?  Scan the package, as being attempted, and take the item back to your office, so that the resident will have to be able to come in person to pick up the package.  What can be done to remedy the situation?

1. Install a package delivery smart parcel delivery system like Luxer One so that residents can pick up their packages in the comfort of their building.

2. The reason why the system works is because both the courier, and the resident must verify who they are before they can put a package into a parcel locker, and

the resident must verify who they are before they can pick up their package, without having to deal with a middleman.

3. A porch pirate doesn’t live in the building nor can they access the smart parcel locker to verify who they are, and the Luxer One system has a camera installed that

can capture your picture so they don’t want to be seen on camera to potentially blow their cover.

Leaving packages out in the open in a mailroom should never happen, it’s like leaving your front door open so that a thief can enter your residence

without being challenged.  Luxer One is one solution that works in a large apartment complex, as well as a small complex as well.  www.iwantmymail.com  More

than just a blog!

The grinch that’s stealing your packages before Christmas.  The title sounds crazy, but it’s true, it’s happening in certain cities in the United States.

Criminals are attacking letter carriers, on the street, and have begun stealing arrow keys from them so that they can duplicate arrow keys to be able

to open up boxes at apartment complexes, cluster boxes that are located in neighborhoods, and some that are located on the curb, or sometimes before you enter

into a neighborhood, depending on how the community wants the boxes to be located for its residents.  When do these theft attempts occur, one might

ask, and the answer is mostly at night, or when the criminal feels like most people aren’t paying attention.  People often order packages, and if they can

fit into the mailbox, the letter carrier will leave the package in your mailbox, you leave to go out of town, thinking that your package will be safe, but when

you return from vacation, you realize that your box of checks are missing that you ordered, your bank card is missing, and your small package that you ordered

from Amazon is missing as well, but you received an alert from the United States Postal Service stating that your item has been delivered to your mailbox.

What can be done to fix this problem?

1. Install cameras above the mailroom to be able to observe all activity 24 hours a day.

2.  Hire security to patrol the area, if there is a security presence then theft will unlikely occur.

3.  Check your boxes on a daily basis, if you order something, and you know that you might be out of town, place your mail on hold until you return.

4.  Install a sign in the mailroom to notify all delivery companies to attempt deliveries at the residents door, and don’t leave packages in the mailroom.

These are a few suggestions to keep the grinch from stealing your packages from your mailbox, or your house, condo, apartment, and etc., stay alert, and

report any suspicious activity at all times.  www.iwantmymail.com  More than just a blog!

Disconnecting your doorbell, could turn out to be a problem for your packages.  Why do people buy a doorbell, only to disconnect it?  One of the biggest reasons that people might disconnect their doorbell could be because they might have a newborn baby, and a ringing doorbell, could turn a sleeping baby into a cranky baby in a matter of seconds with a doorbell that is being rung to notify the homeowners that a package has been left by your letter carrier at 10:50a.m., behind the flower pot on your porch, hiding it from the eyes of a potential porch pirate.  What are some of the pro’s, and con’s of leaving your doorbell disconnected, we’ll start with the pro’s first:

1.  A sleeping baby, is a happy baby, and constantly ringing a doorbell throughout the day, will have an effect on your sleep at night.

2.  More professionals are working from home, so getting up to go downstairs to answer a doorbell, during a critical team meeting , would probably be considered  a problem with your team leader, when you’re being paid to work from home.

3.  A doorbell ringing throughout the day could be considered unprofessional if your call is tied in with other team members and they can hear the audio from your conversations, mute your microphone , unless called on by the team leader.

Con’s:  1.  A porch pirate can walk up on your porch, and steal three packages that Amazon has left at your house.

2.  Turning off your camera doesn’t allow you to see activity that your camera could capture during the day, while a porch pirate walks up, and sees packages that have been left by your delivery merchant.

3.  Having your camera on could capture porch piracy, while turning your camera off could let them walk away with your package with no identity, of who they are when they walk up, and steal your packages, and also your food that you ordered from DoorDash.

What can you do to prevent porch piracy in your apartment complex, condos,  your place of business, and your home?

1.  Make sure that your camera covers the entire porch, or area where packages are left.
2.   If you have children, you can adjust the volume to your ring camera, so that when the doorbell is rung, there is very little noise, so that your baby, continue to sleep.
3.   Some deliveries are made at night, so make sure that you leave a light on, to help the delivery merchant with safety, and also the delivery of your package in a safe area.

www.iwantmymail.com  More than just a blog!

Taking care of your relatives mail, and affairs, when they transition.  This is a subject that probably many of us don’t want to talk about, but it has to be discussed.  Most of the time, we expect our older relatives, to have a will, or a trust, that lays out how they might want their property to be split up amongst family members, but more than often we witness that our relative didn’t have a will, and the house that they were renting before they transitioned, has an owner that is ready to clean up their property so that they can move the next tenant into their property to start collecting rent checks from the new tenant.  If your relative lived in the house before they transitioned, it’s the responsibility of the family to meet with the owner of the property so that they can move the deceased relatives belongings out of the rental property.  While taking out the time to do this it’s important to put in a change of address for the deceased relative so that important mail can be forwarded to a good mailing address, also check to see if your relative might of had a safe deposit box that might contain a will, or other important things such as burial insurance, as well as a burial plot.  If they had credit cards, it’s important to cancel all of them, and notify the credit card companies that your relative is now deceased.  Unfortunately fraud sometimes occurs when our loved ones transition because some relatives figure that their relative can’t question them about a shopping spree if they’re no longer here, but fraud is fraud, and if your caught making fraudulent charges you could face jail time  if you are caught, and prosecuted by a court.  It’s also important to make sure to cancel any recurring deliveries that might come from Amazon, or any other delivery merchant.  Taking care of your relatives mail, and affairs, when they transition, can make a difference if done right, and in a timely manner.   www.iwantmymail.com  More than just a blog!

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